Complying with the provisions of Law 15/1999, of December 13, Protection of Personal Data, Family Serra informs users of the existence of an automated personal data created with the data obtained in the website by and for family Serra, whose purpose is information and marketing of the products offered on the site, as well as promotional activities and advertising that may be of interest, with the aim of expanding and improving our services adapting our offers to your preferences or needs. The owner of the file is ORANGES L'HORT DE MONTANYA SL, CIF: B98188493, registered in the Commercial Register of Valencia volume 9150, book 6433, folio 160, sheet V-137 758, entry 1. With address Partida Colomer, s / n, 46615 - Corbera (Valencia, Spain). This file is inscribed with the name "web clients and users" in the General Data Protection Registry with registration code No. 2120370543.
Users may exercise their rights of access, rectification, cancellation and opposition by writing to the following email address: firstname.lastname@example.org or sent to the following address: L'HORT DE MONTANYA ORANGES SL, heading the Colomer, s / n, 46615 - Corbera (Valencia, Spain).
Serra family undertakes, in using the data included in the file to respect its confidentiality, to use them according to the purpose of the file is no longer assigned to someone else, and to comply with its obligation to save and to take all measures to prevent alteration, loss or unauthorized access, in accordance with the provisions of the Regulation on Security Measures for automated files containing personal data, approved by Royal Decree 994/1999 of July 11.
he purchase made through the website, the customer fills out a procurement process that serves as a contract. Proof of this contract will come via email to the address you have indicated *. This contract is stored in our database and is always available to the customer if you want to send it back. In the event that the purchase is made by sending an email or by phone, the contract is also stored in our database and the customer always has the right to apply.
* It is possible that the mail server where the customer has his email address has a very strict anti -spam policy not to accept our emails . This does not mean that you did not send the contract by mail, unless the customer has failed to receive for reasons other than family Serra. In this case, the client can always claim and ask them to send it by fax to another email address.
**The parties submit, at their choice, to the courts and tribunals of the user's home for the conflicts resolution and renouncing any other jurisdiction. Likewise, as an entity adhering to CONFIANZA ONLINE and in the terms of its Ethics Code, in case of disputes related to online contracting and advertising, data protection and child protection, the user can resort to the system of extrajudicial resolution of disputes CONFIANZA ONLINE (www.confianzaonline.es).
Traders established in the Union that enter into an online contract for purchase or into an online contract for service delivery, as well as the online markets, which were established in the Union will offer on their websites an electronic link to the platform for online dispute resolution. This link will be easily accessible to consumers.
In order to raise broad consumer awareness of the existence of the online platform for dispute resolution , traders established in the Union that enter into online purchase contracts or online service contracts must provide on their internet sites an electronic link to the mentioned platform.
ONLINE DISPUTE RESOLUTION PLATFORM
In accordance with Article 14.1 of Regulation 524/2013 on online dispute resolution, we inform you of the existence of an online dispute resolution platform provided by the European Commission, as well as the possibility of submitting your claim to through it accessing the following link: